CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work
This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property management. This includes awareness of the legislation dealing with the leasing and management of property, the role and responsibility of agency personnel in property management, the recording of property management transactions and the completion of property management documentation.
CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work
This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation. The unit may form part of the licensing requirements for persons engaged in real estate activities in those States and Territories where these are regulated activities.
CPPDSM4080A Work in the real estate industry
This unit of competency specifies the outcomes required to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.
CPPDSM3019 Communicate with clients in the property industry
This unit of competency specifies the outcomes required to interact and build relationships with clients as part of agency operations. It includes developing rapport with clients, handling initial client enquiries, establishing and maintaining a client database and dealing with client complaints and problems. Key outcomes at the end of the unit would be for students to be able to establish rapport with clients; handle initial client enquiries; maintain and use a client database; and deal with client complaints and problems.
The 4 units of competency are required to apply for a certificate of registration for a real estate sales person that is issued by the NSW Department of Fair Trading.
The course is conducted in a classroom setting over six days. It is held at the International College of Management, Sydney (ICMS) campus at Manly, NSW.
|Start Dates 2018||February, May and September|
|Location||ICMS Campus, 151 Darley Rd Manly NSW, 2095, Australia|
|Entry Requirements||Students must be over 18. International Students are required to have an English ability at the IELTS 5.5 with no band less than 5.0 (International English Language Testing System) level or higher, since written and oral forms of communication are an important part of the course.|
|Training / assessment requirements||Classroom delivery and assessment completed during and after training|
|Complaints and appeals processes||Click here|
If the agreed services are not delivered:
ICMS is committed to completing the outlined training and assessment once students have commenced their study and meeting all of its student responsibilities. In the event of being unable to commence or complete the course, ICMS will, if possible, arrange for agreed training and assessment to be completed through another RTO (Fees may be incurred). Prior to the transfer to another RTO, affected students will be formally notified of the arrangements and an agreement to those arrangements will be obtained.
Responsibility for the quality of the training and assessment and for the issuance of the AQF certificates:
ICMS will issue the statement of attainment.
How to Apply
Or call 1800 657 572