Diploma of Hospitality Management

Hospitality Management

1-Year Diploma or pathway to an ICMS Bachelor of Hospitality Management

Hospitality Management

Stand-alone Diploma qualification

or your pathway to an ICMS Bachelor of Hospitality Management

For those with a love of people and travel, it’s hard to go past a career in hospitality. The Diploma of Hospitality Management equips you with the skills needed for a successful career in the diverse and fast-paced hospitality industry. As your career develops, the knowledge and experience gained while studying the Diploma of Hospitality Management could take you to workplaces as diverse as international hotels, resorts, cruise ships, and restaurants. Others have taken the plunge and opened their own hospitality business.

The Diploma of Hospitality Management offers you a stand-alone ICMS qualification delivered through the Aspire Institute or, should you wish to further your studies, you could choose to use your diploma qualification as a pathway into a bachelor program at ICMS, with completed specialisations and subjects counting towards your degree. Upon successful completion of the Diploma of Hospitality Management you will receive advanced standing for subjects in an ICMS bachelor degree.

Aspire Institute is a trading name of ICMS, International College of Management, Sydney Pty Ltd. All Aspire students are part of the ICMS student community, with lectures held at our Northern Beaches Campus and core business subjects at our new City Campus, subject to availability. Aspire students receive dedicated academic support, including study skills.

What you will learn

  • Apply foundational business knowledge and concepts to routine business situations in the diverse hospitality industry.  
  • Identify and use appropriate sources of data to address business problems and inform solutions in a hospitality management context. 
  • Explain the importance of ethical, sustainable and responsible business practices in a global hospitality management environment. 
  • Utilise digital tools and technology to demonstrate innovation in a range of hospitality management situations. 
  • Communicate and provide information effectively using written, oral and visual formats to suit different hospitality management audiences. 
  • Apply teamwork and collaboration skills to participate effectively in team activities and achieve improvements within hospitality management contexts. 

Personalised Support

Aspire Institute is proven in its ability to provide reputable English language lessons and support through Aspire English, which operates from the same campuses. All Aspire students receive personalised support to maximise success in their studies.

The Student Success Centre (SSC) provides Academic Learning Advisors at all campuses to help Aspire students develop academic skills and adapt to tertiary student life. Based primarily in Manly, with advisors also available at the City Campus on designated days, the SSC offers flexible online and face-to-face appointments. Support includes:

  • English language assistance (ESL support)
  • Wellness support
  • Effective study techniques
  • Report and essay writing skills
  • Exam preparation techniques
  • Time and stress management
  • Academic writing and oral presentations
  • Specialist numeracy support for subjects like Accounting and Statistics

The SSC also runs a Peer Assisted Learning Service (PALS) and offers 24/7 online support through Studiosity.

Quick Facts

Course NameDiploma of Hospitality Management
CRICOS Code0101127
UAC Code530531
Accreditation StatusSelf-Accrediting Authority
AQF Level5
CampusNorthern Beaches Campus, Manly
(core business subjects may be offered in the City Campus, subject to availability)
Duration1 year (or part time equivalent)
FEE-HelpYES Domestic students
Study ModeOn campus
StartMain Intakes: February, May, August
Mid-Term Intakes: March, June, October, December
Annual Indicative Student Enrolments5 Diploma students and 158 ICMS Bachelor of Hospitality Management students in 2022
Entry RequirementsDomestic Students |

International Students

Pathway optionInternational College of Management Sydney (ICMS)

* In accordance with the Australian Government ESOS National Code international students on a student visa can only undertake 33% of their total enrolment load online and must be enrolled in at least one (1) on-campus subject in each compulsory study period. Learn more

Recommended Course Structure

TrimesterSubject TypeSubject CodeSubject Name
T1COREBUS101A/BUS101BPathway to Success
COREMGT101A/MGT103BManagement Solutions for a Changing World/Contemporary Management
SPECIALISATIONTHE101A/THE101BIntroduction to Tourism, Hospitality and Events
SPECIALISATIONHOS101A/HOS101BRooms Division Operations
T2SPECIALISATIONHOS101A/HOS102BFood and Beverage Service
COREACC101A/ACC101BFinancial and Commercial Literacy
COREMKT101A/MKT101BMarketing
CORESTA101A/STA101BData Informed Decision Making

Note: Both A and B code subject versions are displayed as they are approved equivalent in content, assessments and learning outcomes. As ICMS courses are reaccredited, the subject is updated to a B-code suffix. Students studying a Diploma of Business, Diploma of Business (Sports Management), Diploma of Business (Entrepreneurship and Innovation), Diploma of Business (Marketing), Diploma of Business (International Tourism), Diploma of Hospitality Management and Diploma of Event Management will be enrolled in B-code subjects in 2027. Students enrolled in all other courses at ICMS will complete the equivalent A-code subject. 

Sample subjects

Introduction to Tourism, Hospitality and Events (THE101B)

Tourism, hospitality and events are industries that touch almost every part of our lives -whether it is travelling, attending a concert or festival, staying in a hotel or dining out. These sectors create memorable experiences, bring people together and shape how we connect with the world. They are also major contributors to the global economy, generating jobs, driving business innovation and supporting local communities. Understanding how these industries work opens doors to exciting careers in a fast-paced and people-focused environment.

This subject introduces students to the interconnected nature of tourism, hospitality and events, exploring their key operational sectors and the diverse career opportunities they offer. Students will examine core concepts, industry trends and current management challenges, building a strong foundation for further study. By understanding the major stakeholders, impacts and innovations shaping these industries, students will develop the essential knowledge and skills needed to engage with the exciting and rapidly evolving world of tourism, hospitality and events.

Rooms Division Operations (HOS101B)

Rooms Division is one of the most important departments in a hotel or resort, directly influencing the guest experience and contributing to operational success. It encompasses front office, housekeeping and security functions, all of which are critical to the smooth running of daily operations. These departments are often the first and last point of contact for guests and play a central role in shaping perceptions of service quality, comfort and professionalism. Understanding how these functions interconnect is key to managing guest satisfaction and ensuring service consistency in a competitive hospitality environment.

Students will use current property management systems, STR (Smith Travel Report) data and simulations to gain practical insight into real-world hotel operations. Emphasis is placed on understanding daily procedures, interpreting performance reports and supporting yield and revenue strategies. The subject also highlights the importance of communication and collaboration across departments. Students will develop foundational knowledge and job-ready skills that are essential for those seeking supervisory roles or career pathways in hotel operations, guest services and accommodation management.

This Diploma leads to the following Bachelor’s Degree

International College of Marketing, Sydney (ICMS)

  • Bachelor of Hospitality Management

CRICOS: 101132